Shipping & FAQs

Order

What is your return & exchange policy?

Don't love what you received? No problem! We gladly accept returns for any reason within 30 days of your original purchase. 

  • At this time, we do not offer exchanges for UK customers. Only returns are available.

Scrubs must be unworn and unwashed. 

How long does it take to process a return or exchange?

If you are returning an order, your refund will be processed once the returned item is received and inspected at our facility. Please note that it may take an additional 2-5 business days for the refunded amount to appear in your account, depending on your bank's processing time.

Thank you for your patience and understanding!

Who pays for for the return shipping?

We do not pay the return shipping costs unless the return is a result of our error (i.e. you received an incorrect or defective/faulty item). If the error is ours, please contact us before returning your item for more guidance on postage costs.

How long will it take my order to arrive?

Orders shipped within the UK typically take 3-5 business days. Once every order is shipped, we send you and email with all the tracking stuff. 

What forms of payment do you accept?

We accept Visa, MasterCard, American Express, Discover & Paypal.